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Getting Started
Use Purchase Memory locally, sign in with Apple or Google, add your first purchase, or import a receipt.
Support
How can we help?
Find quick answers about using Purchase Memory, importing receipts, managing your local history, and using Premium cloud backup and restore.
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Purchases & Receipts
Import from camera, photos, or PDF files, review extracted data, edit purchases, and keep receipt attachments.
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Backup & Restore
Enable cloud backup, restore on another installation, merge local data, or replace an existing backup.
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Account & Premium
Understand sign-in, subscription status, receipt-import quota, and Premium-only backup and restore features.
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Privacy & Data
Learn how local-first storage works and how local data, cloud backup, and account deletion are handled separately.
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Troubleshooting
Get help with sign-in, receipt import, backup, restore, or unexpected app behavior.
Quick answers
Common questions
Can I use Purchase Memory without an account?
Yes. You can continue on this device only and use the core local Purchase Memory experience without signing in.
Does signing in automatically upload my data?
No. Cloud Backup is disabled by default. Signing in does not automatically enable backup or upload your local purchase history.
What if Purchase Memory finds an older backup?
You can restore it or start fresh. Starting fresh does not overwrite the existing cloud backup while Cloud Backup remains disabled.
Backup & Premium
Cloud backup stays under your control.
Premium cloud backup is optional. If local data and an existing cloud backup both exist, Purchase Memory can offer Restore & Merge before you choose to replace the cloud backup.
Backup is off by default
Your local data is not uploaded until you explicitly enable Cloud Backup.
Disable does not delete
Turning Cloud Backup off stops new backup activity but does not itself delete the cloud copy.
Restore requires Premium
If your Premium subscription has ended, you need an active Premium entitlement before restoring an available cloud backup.
Still need help?
Email us and include your device model, iOS or Android version, Purchase Memory app version, and a short description of what happened.
Contact Support[email protected] · Please do not send sensitive receipt or purchase information unless our support team specifically asks for it.